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Excellent afternoon This really is my second expertise with AA. Precisely the same time last I went thru precisely the same situation with my baggage.
I love AA but make sure you ensure they be certain things such as the leisure as well as other points are thoroughly checked…..especially for the lengthy haul.
The website doesn't work. Whatever tab I select on the location doesn’t perform. I needed to Look at the position of my flight And perhaps ebook An additional one particular but nothing works.
We may also be sorry that you weren't pleased with the complimentary voucher that we presented. On the other hand, the voucher was intended to Express goodwill and to create amends in a way for your insufficient service you described. It represents an amount of money we imagine for being good and sensible.
reserving reference MKFCFC I am addressing this letter to you personally to express my dissatisfaction regarding your services regarding the flights referred to above.
I'm a disabled veteran who has to make use of crutches and this was quite really hard for me. I'd particularly booked a flight that only had 1 cease to ensure I would be capable to make the journey.
I am presently over a flight from JFK to LAX on American Airlines (flight 0019) and was Really annoyed that I almost missed the flight resulting from extraordinarily Very long lines to acquire as a result of protection. For my 11:00 battle, I arrived on the airport at nine:forty five — delighted to have a lot of time and energy to reach find out here now my gate, or so I assumed; I barely manufactured it within the flight and I had been the final one particular from the doorway with no time for you to get h2o or use the restroom.
I also would like to comment on the superb service AA features on the handicapped. I'm 84 years previous and now need to have wheelchair guidance to have around during the airports. I was shocked and delighted at the guidance I gained, and likewise within the attitudes of your individuals who assisted me Along with the wheelchair assist, and likewise the drivers from the handicap carts in Charlotte airport. They were all so helpful and really friendly also.
I have been touring with American Airways for quite some time now and am now extremely shocked in a current prevalence. I'd just gotten back again from trip to discover that my suitcase was missing. American Airlines informed me I was supposed to get it back again the next day, yet I only bought it 2 days later and located that my suitcase had been ripped open up and wrecked.
I am able to show you this, Unless of course there is some sort of payment coming from A.A., I won't ever, ever, ever established foot on an American Airlines flight once more ! There are also a number of other airlines which can stay on agenda.
I would really like somebody to phone me concerning the 3 worst purchaser service calls I have ever had now. Email me very first Considering that the consultant mentioned I'm able to only get it done in creating. #flysouthwest. #behelpfulfail
Over the returning flight we checked in plus the employees greeted us and seemed really Skilled. Obviously right until we go to the counter. The younger person was pretty inexperienced. The agent next to him spelled out that we set the wrong ticket on considered one of our 8 baggage. They two gentlemen could not do the job it out and in essence told us anything was Okay.
I compensated a further $twenty to get a seat with far more space. You set me in a seat beside an exceptionally huge male who took about fifty percent of my seat.